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Legal

Terms & Conditions

Please read these terms carefully before using our platform or placing an order.

Last updated: 1 June 2026

1. Acceptance of Terms

By accessing or using Vazy Hub ("the Platform"), operated by Vazy Hub, a clothing and footwear retailer, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use the Platform.

2. Use of the Platform

You may use the Platform solely for lawful purposes and in accordance with these Terms. You agree not to:

3. Account Registration

To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] of any unauthorised use of your account.

4. Orders & Pricing

All prices are listed in Kenyan Shillings (KES) and are inclusive of applicable VAT unless stated otherwise. We reserve the right to modify prices at any time without notice. An order is only confirmed once you receive an order confirmation email from us. We reserve the right to cancel or refuse any order at our discretion.

5. Payment

We accept payment via M-Pesa, Visa, Mastercard, and other methods displayed at checkout. All transactions are processed securely. Vazy Hub does not store your payment card details on its servers.

6. Delivery

Delivery timelines are estimates and not guaranteed. We will make every effort to deliver within the stated period. Vazy Hub is not liable for delays caused by third-party couriers, natural disasters, or other events beyond our control.

7. Intellectual Property

All content on the Platform — including text, graphics, logos, images, and software — is the property of Vazy Hub or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Vazy Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform or products purchased through it.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Platform following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about these Terms, please contact us at [email protected] or visit our Contact Us page.

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